bjbajilive Terms and Conditions

1.1 Applicability

These terms and conditions apply to the bjbajilive website, mobile application and all related services. By creating an account or playing any game on the bjbajilive platform, you acknowledge that you have read, understood and agreed to abide by these terms.

1.2 Changes to Terms

bjbajilive reserves the right to change, amend or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website. It is the user's responsibility to review these terms regularly and stay informed of the latest version.

1.3 Age Restriction

The bjbajilive platform is strictly for individuals aged 21 or above. Use of this platform by minors is completely prohibited. bjbajilive may request identification for age verification at any time and may suspend an account if underage use is suspected.

2.1 Account Creation

The following conditions apply when creating an account on bjbajilive:

• Each person may create only one account.
• All information provided must be true, accurate and up to date.
• It is the user's responsibility to keep the account password confidential.
• Creating an account under someone else's name or with a false identity is prohibited.

2.2 Account Verification

bjbajilive may conduct account verification at any time. This process may require submission of a national identity card, passport or other valid identification. Failure to complete verification may result in the account being restricted or closed.

2.3 Account Suspension or Termination

bjbajilive reserves the right to suspend or permanently terminate any account for the following reasons:

• Violation of these terms and conditions.
• Involvement in fraudulent or deceptive activities.
• Operating multiple accounts.
• Providing false information.
• Misuse of bonuses.

3.1 Deposit Methods and Minimum Amount

Deposits on the bjbajilive platform are currently accepted via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳300 — which is the same across all payment methods. The payment method's guidelines must be followed correctly for a successful transaction.

3.2 Withdrawal Policy

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals are only possible through a verified account.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.

3.3 Transaction Cancellation and Rejection

bjbajilive reserves the right to cancel or reject any transaction if there is any suspicion of fraud, deception or violation of these terms. As part of its anti-money laundering (AML) compliance, bjbajilive may verify the source of any transaction.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, a deposit of ৳1,000 will earn a bonus of ৳2,000, bringing the total balance to ৳3,000. A 25x wagering requirement must be met before this bonus can be withdrawn.

4.2 Bonus Usage Terms

• Bonuses may only be used to play games on the bjbajilive platform.
• The welcome bonus cannot be claimed more than once from the same person, device or IP address.
• bjbajilive reserves the right to cancel a bonus if misuse is suspected.
• If a withdrawal is requested before the bonus conditions are met, the bonus will be forfeited.
• Each promotional offer has its own validity period — once expired, the bonus will be automatically cancelled.

4.3 VIP Program

The bjbajilive VIP program has five tiers. The weekly cashback rate for each tier is listed below:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.7% weekly cashback.
• Platinum: up to 1.0% weekly cashback.
• Diamond: up to 1.2% weekly cashback.

It is possible to advance to higher tiers through regular gaming activity.

5.1 Fair Play Policy

bjbajilive is fully committed to its fair play policy. All our games are operated by established game providers and use Random Number Generator (RNG) technology. bjbajilive does not intervene in the outcome of any game.

5.2 Prohibited Activities

The following activities are strictly prohibited on the bjbajilive platform:

• Playing games using bots or automated software.
• Exploiting the bonus system through multiple accounts.
• Attempting to manipulate game outcomes in collusion with other players.
• Attempting payment system fraud or chargebacks.
• Interfering with the platform's security or technical infrastructure.

6.1 Data Protection

bjbajilive uses SSL encryption technology to keep all personal and financial information secure. We do not sell or transfer your information to any third party. To learn more about our privacy practices, please visit our Privacy Policy page.

6.2 Account Security

Ensuring the security of your account is your responsibility. Do not share your password with anyone. If you notice any unauthorized activity on your account, notify our support team immediately. bjbajilive will not be held liable for losses resulting from theft of account credentials.

7.1 Responsible Gaming Commitment

bjbajilive is deeply committed to responsible gaming. Gaming is for entertainment — it should not be used as a source of income. We provide players with tools to set limits, self-exclusion options and support for preventing problem gambling. For more details, please visit our Responsible Gaming page.

7.2 Self-Exclusion Policy

Any user may choose to temporarily or permanently close their account. Self-exclusion requests can be made through our 24/7 support team. During a self-exclusion period, bjbajilive will stop all promotional communications to the relevant account.

8.1 Service Availability

bjbajilive endeavors to maintain 24/7 service to the best of its ability. However, service may be temporarily disrupted due to technical maintenance, updates or unexpected server issues. bjbajilive will not be liable for any losses arising from such disruptions.

8.2 Limitation of Losses

Game results may be voided and bets returned due to technical errors or unforeseen circumstances. bjbajilive's maximum liability for any direct or indirect loss is limited solely to the amount of the transaction in question.

9.1 Ownership Rights

All content on the bjbajilive website and application — including logos, designs, text, graphics, software and other elements — is owned by bjbajilive or used under a valid license. Reuse of this content for any purpose other than personal use is prohibited.

9.2 Third-Party Content

Our platform features games from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe. These games are operated under the respective providers' own terms and conditions.

10.1 Complaints Process

For any dispute or complaint, please contact our 24/7 support team first. We take all complaints seriously and will endeavor to resolve them as quickly as possible. Please keep all relevant information and evidence related to your complaint.

10.2 Final Decision

The decision of the bjbajilive management board shall be considered final in resolving all disputes. bjbajilive's records and logs regarding gaming activity and transactions will be used as authoritative documentation.

11.1 Entire Agreement

These terms and conditions, the privacy policy and the responsible gaming policy together constitute the entire agreement between bjbajilive and the user. Any prior oral or written agreements are superseded by this document.

11.2 Severability

If any provision of these terms is found to be invalid or unenforceable, only that provision shall be deemed void — the remaining terms will remain fully in effect.

11.3 No Waiver

If bjbajilive does not enforce a particular term in any given instance, this will not be considered a waiver of that term or any other terms. bjbajilive always reserves its rights.